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  • FAQ
  • General questions

General questions

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What is travel insurance?
What does travel insurance cover?
Why take out travel insurance?
How does travel insurance work?
Why take out travel cancellation insurance?
What is good travel insurance?
Is it worth taking out travel insurance?
Do I need travel insurance if I have a credit card?
Is travel insurance the same as international insurance?
What is not covered by travel insurance?
What types of travel insurance are there?
What type of travel insurance do I need and what does it cover?
Is travel insurance necessary?
When is the best time to make a travel insurance claim?
How to take out travel insurance?
What does travel cancellation insurance cover?
What are the covered reasons for trip cancellation?
What is the best cancellation insurance contract?
Does travel insurance cover children (minors)?
What does travel sickness insurance cover?
What is the best type of travel insurance for long-term trips?
How to cancel an annual travel insurance contract?
Does travel insurance cover pregnancy?
How long before a trip should I take out travel insurance?
In which countries can I call on Europ Assistance's breakdown service?
In what travel formulas can I subscribe a roadside assistance all over Europe ?
Is travel insurance compulsory for international travel?
Does travel insurance cover theft?
Does travel insurance cover lost or delayed passports?
Does travel insurance cover damage to or loss of luggage?
Does travel insurance cover money lost while travelling?
What is the difference between travel assistance and travel sickness insurance?
Will my annual contract be renewed automatically?
Is it possible to take out insurance with Europ Assistance for non Belgian residents?
Do I get a confirmation of my contract renewal ?
How can I cancel my contract?
Are business trips covered by travel insurance?
Are there different types of annual travel insurance?
What is Smart Travel Insurance?
What is a temporary travel assistance contract?
Are there different forms of temporary travel assistance?
What is a travel accident?
Do our customers receive a client assistance card ?
Which travel insurance is best for students, internships or business trips?
Do I have to take out travel insurance for an Erasmus?
What are the best travel insurance options for young people?
What to do if you lose your phone while travelling?
I'm already abroad. Can I still subscribe a travel insurance ?
What are the advantages of a long-term travel insurance contract?
Which travel insurance is the best for an internship in the EU?
What is a travel certificate and how can I get it ?
I can't find my actual travel assistance formula on this website.
Is it possible to acquire a travel certificate for one single traveller ?
I'm pregnant. What does that mean for my travel assistance?
Are pre-existing illnesses covered ?
I travel longer than 45 days. What travel assistance contract should I take?
Are wars and uprisings covered ?
I travel longer than 3 months. What kind of travel assistance can I take?
In which countries is it compulsory to have a travel insurance certificate?
How long before departure should travel insurance be subscribed?
Can I pay my annual insurance fee through direct debit?
I drive to Morocco with my car. Am I covered?
Does Europ Assistance also offer bicycle assistance ?
What are the main limitations of the LIGHT assistance?
Brussels Airlines : useful contacts
Is there an age limit to enjoy travel assistance ?
I can enjoy a discount via my PlusPas
Will I be covered by my travel assistance while I am in a competition?
Will my pet be repatriated, too?
What should I do if my luggage is stolen, lost or damaged ?
What vaccinations will I need when travelling with my pet ?
What does the luggage insurance option cover?
Will Europ Assistance intervene if I want to visit a family member (insured by my policy) who is in quarantine abroad?
Will Europ Assistance intervene if my hotel is placed under quarantine as a result of a government decision and I am charged extra for this extended stay?
Can I pay my annual premium in instalments?
Where can I find the Passenger Locator Form?
How can I know if my destination is safe to travel to?