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General questions

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Customer area

I can't log in to the Customer area Contract activation and account creation in the Customer area What are the features of the Europ Assistance Customer Area? I have a contract with a Europ Assistance partner
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App

I can't download the app What are the features of the app? The different options to login into the app
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Contract

What is travel insurance? What does travel insurance cover? Why take out travel insurance? Why take out travel cancellation insurance? Is travel insurance the same as international insurance? What is not covered by travel insurance?
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Europ Assistance

What is good travel insurance? Is it possible to take out insurance with Europ Assistance for non Belgian residents? Where can I find the Europ Assistance smartphone application? What is the postal address of Europ Assistance Belgium? Does Europ Assistance also operate outside Europe? Does Europ Assistance also offer bicycle assistance ?
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Medical assistance

What does travel sickness insurance cover? Does travel insurance cover me if I catch Covid? What is the difference between travel assistance and travel sickness insurance? What is a travel accident? I'm pregnant. What does that mean for my travel assistance? Are pre-existing illnesses covered ?
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Support

How to take out travel insurance? Is there an app I can use for car insurance? Can I subscribe to roadside assistance online? I've bought a new car. Do I have to change my policy? I can only see one policy in the cutomer area Is my breakdown assistance starting at my doorstep ?
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