I can't log in to the Customer area

There are three options to log into the Customer area:

- Login with your contract number: For quick access to your contract without needing to create an account.
- Login with your email address: You can create a Europ Assistance account using your email address.
- Login via a third party: You can also log in using external services like Google, Facebook, or Microsoft.

For more details on these login options, we recommend checking the tutorial.

If you have a Business contract, it is not possible to use the Customer area, but you can contact our services during office hours on 02 541 91 91.

If you have taken out an assistance or cancellation insurance through one of our partners, please take a look here.

If it's another problem, we will be happy to help you on 02 541 91 91.