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  • Coronavirus

Coronavirus

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Medical assistance

Does travel insurance cover me if I catch Covid? What should I do if I get infected by the Covid-19 abroad? What if I am unable to return to Belgium because of an enforced quarantine or lockdown abroad or an infection by the Covid-19? Am I covered for medical assistance and medical expenses abroad in case of Covid-19? Will Europ Assistance intervene if I or my travelling companion are quarantined because there is a risk that we are infected with Covid-19 or if the contact tracing requires us to quarantine ourselves? You remain in quarantine abroad, but you do not have enough medicines essential to your health that have been prescribed by your doctor until the end date of your stay.
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Travel cancellation

Does travel insurance cover me if I catch Covid? Will Europ Assistance intervene if I want to cancel my trip because I and/or my travel companion have contracted Covid-19? Will Europ Assistance intervene if I want to cancel my trip after risk of Covid-19 infection or if my co-traveller is infected with Covid-19 and one of us has to stay in quarantine on the day of departure? Will Europ Assistance intervene if I want to cancel my trip due to the presence of Covid-19 at my destination? Will Europ Assistance intervene in the cancellation of my trip if there is a travel or entry ban on the day of departure? Does Europ Assistance intervene if the transport company refuses me or my travelling companion access to a means of transport (plane, bus, etc.) because there is a risk that we are infected with Covid-19?
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General questions

Does travel insurance cover me if I catch Covid? You are not ill, but you are afraid of contracting the Covid-19 virus at your destination and therefore you want to cancel your trip. Will Europ Assistance intervene if I want to visit a family member (insured by my policy) who is in quarantine abroad? Will Europ Assistance intervene if my hotel is placed under quarantine as a result of a government decision and I am charged extra for this extended stay? Where can I find the Passenger Locator Form? How can I know if my destination is safe to travel to?
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Medical expenses

Does travel insurance cover me if I catch Covid? You are quarantined abroad, but you are not ill You show the symptoms of the Covid-19 disease or you are a carrier of the virus and you are abroad. Are you covered? You have been quarantined abroad. After a few days you test positive. Is your stay in quarantine prior to the positive diagnosis considered a period of illness by the travel assistance insurance? What if the PCR test of myself or my travelling companion is negative before departure, but turned positive during the trip? Will EA reimburse the PCR test performed before or during my trip?
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