How can I request another type of assistance digitally?

On the home page of the application, click on 'Request assistance'. This will activate a page that allows you to choose the type of assistance you need. In the case of assistance other than medical, roadside, or home assistance, you will need to complete the form describing your situation. This will automatically open a file with your assistance request. You will then be contacted as soon as possible by one of our assistance agents to help you. You can follow the progress of your request at any time in the 'Your files' section on the home page of the application.