We value your privacy. Our website uses cookies to improve your browsing experience, provide social media features, and analyze our traffic. You can manage your cookie preferences below. Essential cookies are necessary for the proper functioning of the website and cannot be disabled. You can choose to accept all cookies, accept selected cookies, or reject non-essential cookies. For more information, please visit our Cookie Policy and Privacy Policy.
More details
Less details

Functional cookies

Cookies that are necessary to guarantee the proper functioning of the website, for example: passing along information to the next page when buying a contract or saving your preferences such as language and browser settings.

Analytical cookies

These cookies enable us to generate insights in the usage of our website. This way we can ensure a continuous optimization of the website. The collected data never contain personally identifiable information.

Advertising cookies

Cookies that enable us to know how many and which specific ads you have seen and/or clicked on. We also track whether an advertisement has resulted in you buying a Europ Assistance product. Based on your actions on the website, we can show relevant offers on third party websites.

Loading... Partners Area Jobs Blog FAQ

Fast assistance

In order to assist you quickly, enter your mobile phone number below and we immediately send you a text message with a link. Click on the link, follow the instructions and we will help you in a few clicks.
Submit
{{ item.title }}
See more

Where can I view and download my documents (e.g., contract, general conditions, travel certificate)?

To do this, you have two options:

Either via the application by clicking on your contract and then on 'Documents'.

Or via the Customer Area by clicking on 'Show more' under your contract. A 'My documents' section will then be available. It includes all the documents you can download.

Did this answer your question ?

Yes No
Related articles
What is the difference with the standard Temporary product? How can I modify the beneficiaries and vehicles listed in my contract? How can I modify my communication preferences and my newsletter subscription?
What is the mobility budget and how can I access it? How can I modify the coverages of my contract? How can I add my customer card to my Wallet?