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Can I use Safe & Connected even if my internet connection is disconnected?

Our helpdesk will not be able to restore that connection, nor will sending a technician on site solve this problem. At that time, however, we can offer you an alternative workplace in your area where you can continue your activities.

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Will my annual contract be renewed automatically? Can I protect more than 5 devices with Safe & Connected? How can I cancel my contract? Will I be automatically notified if there is a security risk with my computer, my tablet or my phone? Within what timeframe will a specialist arrive on site? Is there a limit to the number of times I can call on the helpdesk? In case I wish to use a co-working space, can I choose the location myself? Can I also use Safe & Connected when I am abroad? Can I also add the Safe & Connected as an option to my existing travel insurance?
What does "5 licences" mean? Is it about 5 people or 5 devices? Do I get a confirmation of my contract renewal ? Do your services help only in case my device is hacked? How soon can I have a replacement phone? Does the helpdesk also make use of the ability to remotely control my computer? How many sessions with the psychologist are reimbursed after a case of cyberbullying, for example? Can I pay my annual insurance fee through direct debit? Can I also use the helpdesk for my professional activities on my computer? Can the Safe & Connected also be subscribed in my company's name?